Privacy Policy

Last Updated: March 1, 2026

Your privacy is important to us. This privacy policy explains how BizBeat (“we”, “our”, or “us”), operated by Radhya Softlabs, collects, uses, and protects your personal data when you use our mobile application, web application, and related services (collectively, the “Service”).

Our Commitments to You

  • Your data belongs to you — All business data you create (invoices, clients, expenses) is yours. You can export it anytime, and we will delete it if you ask.
  • We never sell your data — Your personal and business information is never sold, rented, or traded to third parties for marketing or advertising purposes.
  • No cross-app tracking — We do not track your activity across other apps or websites. We do not build advertising profiles from your data.
  • Private AI processing — Our AI-powered business insights are generated using privately hosted models within our secure infrastructure. Your data is processed in real time and immediately discarded after generating results — it is never stored, logged, or used for training. Your financial data never leaves our environment and is never shared with third-party AI providers such as OpenAI, Google, or others.
  • Minimal data collection — We only collect data that is necessary to provide and improve the Service. We do not collect contacts, location, browsing history, or any data unrelated to the app's functionality.

1. Personal Data We Collect

We collect data you provide directly and data generated through your use of the Service:

  • Account Information — Name, email address, phone number, and authentication credentials when you sign up.
  • Business Information — Company name, logo, address, tax details, and billing preferences you configure in your profile.
  • Client & Transaction Data — Client contact details, invoices, estimates, expenses, and financial records you create within the app.
  • Device & Usage Data — Device model, operating system, app version, crash logs, and general usage patterns to improve performance.
  • Documents & Media — Photos or documents you attach to invoices or expenses are stored on your device or your personal cloud storage (iCloud / Google Drive). We do not store these files on our servers.

2. How We Use Your Data

  • Provide, maintain, and improve the Service, including invoicing, expense tracking, and reporting features.
  • Process transactions and send related notifications (e.g., invoice delivery, payment reminders).
  • Generate AI-powered business insights and recommendations based on your financial data. This processing happens in real time on our private infrastructure — your data is never stored by the AI system and is discarded immediately after results are generated.
  • Personalise your experience and provide customer support.
  • Analyse usage patterns to improve product performance and develop new features.
  • Comply with legal obligations and enforce our terms of service.

3. Data Sharing & Third Parties

We do not sell your personal data. We may share data with:

  • Cloud Infrastructure — We use Amazon Web Services (AWS) for hosting, database, and authentication services. Your account authentication is managed via AWS Cognito.
  • Analytics & Error Reporting — We use Sentry for crash reporting and error monitoring to improve app stability. Google Mobile Ads may be shown to free-tier users.
  • Subscription Management — In-app purchases and subscriptions are processed through Apple App Store and Google Play Store via RevenueCat. We do not directly handle payment card information.
  • Email Services — We use AWS Simple Email Service (SES) for transactional emails such as invoice delivery and account notifications.
  • Legal Requirements — When required by law, legal process, or to protect the rights and safety of our users and company.
  • With Your Consent — When you explicitly authorise sharing (e.g., sending an invoice to a client via email).

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS. Passwords are securely managed through AWS Cognito and are never stored in plain text. We use secure cloud infrastructure hosted on AWS and regularly review our security practices.

5. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify affected users via email within 72 hours of becoming aware of the breach. We will also notify the relevant data protection authorities as required by law.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., financial record-keeping obligations). You can request account deletion at any time by contacting us.

7. Cookies & Similar Technologies

Our web application may use cookies and similar technologies to maintain your session, remember preferences, and analyse usage. You can control cookie settings through your browser. The mobile app uses device identifiers for analytics and push notification delivery.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Export your data in a portable format (e.g., PDF invoices).
  • Withdraw consent for data processing.
  • Object to or restrict certain data processing activities.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at hello@radhyasoftlabs.com.

9. Children's Privacy

The Service is not intended for children under 13 (or under 16 in the European Economic Area). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. International Data Transfers

Your data may be processed and stored in India and other countries where our service providers operate (including AWS regions). By using the Service, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Radhya Softlabs

Gurugram, Haryana, India

Email: hello@radhyasoftlabs.com

Phone: +91 9211319383

Website: https://radhyasoftlabs.com

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